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SOS4
Frequent Visitor

Refresh Failure: Execution Timeout Expired

Hi, Hoping someone can help me understand this error with my scheduled refresh. I'm seeing this error maybe once in every 7 refreshes and the table is different each time.
I have an on premises gateway. Connection to the database is fine, Query caching is on.

 

Data Source error 1

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"Microsoft SQL: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Class","detail":{"type":1,"value":"11"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"SQL"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"bmramrepwp16865\\prod;BMRAMDB"}},{"code":"Microsoft.Data.Mashup.ValueError.ErrorCode","detail":{"type":1,"value":"-2146232060"}},{"code":"Microsoft\.Data\.Mashup\.ValueError\.Message","detail":\{"type":1,"value":"Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.<\/ccon>"}},{"code":"Microsoft.Data.Mashup.ValueError.Number","detail":{"type":1,"value":"-2"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: WorkRequests

Data Source error fro previous failure:

An error occurred while processing the data in the dataset.

Refresh failed:

XXXXX has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"<ccon>Microsoft SQL: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.</ccon>"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Class","detail":{"type":1,"value":"11"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"SQL"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"<ccon>bmramrepwp16865\\prod;BMRAMDB</ccon>"}},{"code":"Microsoft.Data.Mashup.ValueError.ErrorCode","detail":{"type":1,"value":"-2146232060"}},{"code":<ccon>"Microsoft.Data.Mashup.ValueError.Message","detail":{"type":1,"value":"Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding."</ccon>}},{"code":"Microsoft.Data.Mashup.ValueError.Number","detail":{"type":1,"value":"-2"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: Maint Work.

Next refresh for Asset Management Metrics is scheduled for October 17, 2023 10:00 UTC.

 

 

1 REPLY 1
lbendlin
Super User
Super User

you can specify your own execution timeout in the SQL connector, but this sounds more like a hard limit on the SQL server side. Can you make your query run faster?  Indexes, statistics etc.

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