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studyri10
Frequent Visitor

Refresh Failed - Error message We were unable to find the WebView2 runtime

Hi All,

This is my second time scheduling refreshes with data sources from the web. (Not sure how I succeeded for the first time...same file)

I did follow the message to download the runtime installer but when I installed it, it showed I already installed it.

Not sure what I can do to solve this problem, please help, thank you!

 

Error message as below

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"We were unable to find the WebView2 runtime. You can manually download the runtime installer here: https://go.microsoft.com/fwlink/p/?LinkId=2124703"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: Append1_Latest.

1 ACCEPTED SOLUTION
studyri10
Frequent Visitor

Solved by Microsoft customer service, they installed WebView2 runtime to the correct WM and worked!

View solution in original post

2 REPLIES 2
studyri10
Frequent Visitor

Solved by Microsoft customer service, they installed WebView2 runtime to the correct WM and worked!

lbendlin
Super User
Super User

did you install it on all gateway cluster members?

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