Problems with gateway when I try to connect with disk located in Network

[Francisco_Ibane]

Hi everyone! Have anyone connected to disc located in network?. Because I want to connect with an excel in disk located in network (Z in my case). But when i try to connect, give me wrong 

In spite of when i connect to local disk, gateway works fine. Thanks for the help!

[Francisco_Ibane]

Hola a todos, estoy tratando de configurar un gateway que me levante archivos excel que estan en un disco ubicado en la red. Pero a la hora de hacerlo no me lo permite. Solamente me permite si muevo los archivos a los discos locales C o D. Alguno ha tenido ese problema antes y tambien saben si es posible que se conecte con el disco ubicado en la red "Z". Muchas gracias, saludos!

[Anonymous]

Hi @Francisco_Ibane ,

Please follow the guide in this similar thread to use the full path such as '\\SERVERNAME\Folder\File.xlsx'.

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

[TomMartens · Accepted solution]

Hey @Francisco_Ibane 

if the gateway is not running on your local machine (this is good), you have to check if the network drive is available from the gateway machine, next to that I recommend using a UNC path.

The service account of the gateway service has to have access to the network drive.

A final word, I can not recommend using network drives as the service account used to run the Power BI gateway service must be granted access to the network drive. This service account might become the most powerful account as time goes by. Often access to network drives via the gateway service account is not allowed by the Power BI Service Admin Team.
Instead, I recommend moving the xlsx to a SharePoint online library/onedrive for business folder.

Regards,

Tom