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Anonymous
Not applicable

Problem with loading report in Service

Hi, 

 

I have a problem with loading reports in Service.

I got this message:

 

"Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please try again later or contact support. If you contact support, please provide these details."

1 ACCEPTED SOLUTION
v-frfei-msft
Community Support
Community Support

Hi @Anonymous ,

 

What is your data source for the dataset? And which kind of connection did you use in your scenario? Import or direct query/ live connection. If you use direct query/ live connection, Please make sure you have configured the gateway successfully.  Also please have a check of the version of your data source , whether it is supported by direct query/ live connection.

 

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

View solution in original post

1 REPLY 1
v-frfei-msft
Community Support
Community Support

Hi @Anonymous ,

 

What is your data source for the dataset? And which kind of connection did you use in your scenario? Import or direct query/ live connection. If you use direct query/ live connection, Please make sure you have configured the gateway successfully.  Also please have a check of the version of your data source , whether it is supported by direct query/ live connection.

 

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

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