Get certified in Microsoft Fabric—for free! For a limited time, the Microsoft Fabric Community team will be offering free DP-600 exam vouchers. Prepare now
Hello,
I'm having an issue with my license. I signed up for pro and am paying for it but when I try to access certain features such as workspaces it says I need to upgrade my account to pro. I think they may have accidentily set me up for the trial version. Please let me know how to proceed to get this resolved.
Thank you
Hi @jvandermale,
As guavaq said, you can contact your office admin to check your account licenses.
Account information location:
Admin center -> Active users -> Product licenses -> Edit.
Regards,
Xiaoxin Sheng
Hi @jvandermale
I would suggest chatting to your Office 365 admin, because if you have a Pro Trial you can create App Workspaces etc.
What I am thinking is that they gave you a Power BI Free license.
A way to check if you have a Power BI Free License is to create a Dashboard. And try and share the dashboard.
If you do the above and it prompts you to Upgrade, I am pretty confident that you have got a Power BI Free license.
Once you know that, you could then ask your Office 365 Admin to assign a Power BI Pro license to your account.
Check out the October 2024 Power BI update to learn about new features.
Learn from experts, get hands-on experience, and win awesome prizes.