Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

Helper II
Helper II

PowerBi Service monitoring not working



I'm trying to monitor PowerBI resource capacity at my organisation, but am unable to get it to work.

I have downloaded the application and connected to my PowerBI server with the correct authentication method. 


I've used the folloiwng page to intall the application on my machine;


However, it does not show any visuals in the web page, even after waiting for some time, as stated in the instructions.

All I get is the below;





I've attempted to change all the settings, but am unable to load anything.

I'd be most grateful if someone could tell me how I can connect and see the capacity useage on my server.




Super User
Super User

Hi @dosania 


Just to confirm that you have got a Power BI Premium Capacity running in your Power BI Service?

The app only applies for Power BI Premium Capacities.

Did I answer your question? Mark my post as a solution!

Proud to be a Super User!

Power BI Blog

Hi @GilbertQ

I can confirm that I am running Power BI Premium Capacity running in my Power BI Service.


Hi @dosania 


Also make sure to select your capacity name from the drop down.

Did I answer your question? Mark my post as a solution!

Proud to be a Super User!

Power BI Blog

Responsive Resident
Responsive Resident


Have you got this working yet, I had some issues at first but after I closed the app and then refreshed the page and the visuals all came to life. 

Helpful resources

Microsoft Fabric Learn Together

Microsoft Fabric Learn Together

Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City


Power BI Monthly Update - April 2024

Check out the April 2024 Power BI update to learn about new features.

April Fabric Community Update

Fabric Community Update - April 2024

Find out what's new and trending in the Fabric Community.

Top Solution Authors
Top Kudoed Authors