PowerBI services rendering issue for few user

[Anonymous]

I have a report which is published in premium capacity for approx 100 user and is connected live with AAS.

Since last few days , only the users who are recently added are getting error on all the visual of the reports.

For all the other users the report is rendering fine.

If I select on visual - Error details, Below msg is shown:

Power BI couldn't load the data for this visual because it isn't in the right format. Please contact the dashboard owner.

Please try again later or contact support. If you contact support, please provide these details.

Did anyone else received this error or have any solution for this? 

[V-lianl-msft]

Hi @Anonymous ,

Normally, this error may be caused by your RLS.

Please check if you have created the role corretly in Azure AS and did they could have access to the data in Azure AS?

As I have no test environment for Azure Analysis Service, if you still have this issue, you'd better create a support ticket to get the further help.

Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[GilbertQ]

Hi there

Could you get the users to click on the "Reset to Default" button on the top right hand side?

Also have you updated the App with the new changes?