PowerBI dataflow could not refresh

[LinhNguyen]

I have a dataflow that has been working fine for months (this morning it also worked without problem. For the last hour I have been trying to refresh it but every time, after 1:20 minutes it would fail and returns the error: Error: Internal error Request ID: 32853b3b-8bd1-f00e-c829-b7bd7618103c Activity ID: 7c631c18-56c4-40ab-9477-090ecde56d21.

I tried going into the dataflow and click edit one of the entities to see if I could. it kept spinning and saying: us.prod.powerquery.microsoft.com took too long to respond.

What can I try? should I just wait for Microsoft to fix it somehow?

[V-lianl-msft]

Hi @LinhNguyen ,

Refer to this thread:

https://community.powerbi.com/t5/Service/Dataflows-not-refreshing/td-p/575021/page/2 

If the problem needs to be solved urgently, it is recommended that you create a support ticket for further help.

Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Greg_Deckler]

@LinhNguyen - You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".