PowerBI Embedded problem with Custom Visuals running on R

[S19K15]

We have implemented three custom visuals in PowerBI.

One is using only TypeScript and the other two are using TypeScript and R.

Those three visuals are running on PowerBI Service Pro just fine without any problem.

Recently I dicovered that the two visuals which using TypeScript and R are not working into PowerBI Embedded, the visuals throw imidiatly an error in visual preview "ERROR_VISUALSEMBEDDEDTEXT" and into details threre is another error "ERROR_VISUALSINEMBEDREPORTS" which is not indicating at all the problem.

I know that recently microsoft started changing python and r runtimes into their services although it is unclear where r has been changed based on their articles. For example:

• In this article they claim that PowerBI Service is still running in R 3.4 (2025-02-28)
  https://learn.microsoft.com/en-us/power-bi/create-reports/desktop-r-visuals
  
• In this article thet claim that starting from junary or early Febrary this year 2025 PowerBI Service will change to R 4.3 and they will continue with other capacities
  https://powerbi.microsoft.com/en-us/blog/important-update-coming-to-r-py-visuals-in-power-bi

Unfortunatly I do not remember if visuals were working on PowerBI Embedded before as PowerBI Embedded is something we had not fully tested as we plan to use it in the future.

[v-pagayam-msft]

Hi S19K15 ,

We are following up once again regarding your query. Could you please confirm if the issue has been resolved through the support ticket with Microsoft?

If the issue has been resolved, we kindly request you to share the resolution or key insights here to help others in the community. If we don’t hear back, we’ll go ahead and close this thread.

Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.

Thank you for your understanding and participation.

[S19K15 · Accepted solution]

We recently found this article https://learn.microsoft.com/en-us/power-bi/visuals/service-r-visuals where it explains that PowerBI Embedded Free users are not able to render visuals and only PowerBI with Pro or PPU or beeing in Premium capacity can render custom visuals with Python or R. Didn't expect that it is very annoying...

[v-pagayam-msft]

Hi @S19K15 ,

Thank you for sharing this article. Yes, as mentioned in the documentation, rendering R and Python visuals in Power BI Embedded requires a Pro, PPU, or Premium capacity.

If you plan to use R visuals in Power BI Embedded, you may need to ensure the workspace is in Premium capacity or that users have the required licensing (Pro or PPU). As I suggested earlier, you may also consider reaching out to Microsoft Support for further guidances.

Thank you for your cooperation.Have a great day!

[v-pagayam-msft]

Hi @S19K15  ,
Thank you for confirming that the issue is not with the R4.3 feature.

Please consider reaching out to Microsoft Support. You may provide them with all the troubleshooting steps if you have already taken, which will help them understand the issue better and provide a resolution. They might be able to identify something specific about your issue or provide a solution that isn't immediately obvious. 

Below is the link to create Microsoft Support ticket:
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

If this helps, please consider marking it 'Accept as Solution' so others with similar queries may find it more easily. If not, please share the details.

Thank you for being a valued member of the Microsoft Fabric Community Forum!

[S19K15]

Hi @v-pagayam-msft, all the visuals are created into R3.4 and does not use any R4.3 feature.

[v-pagayam-msft]

Hi @S19K15 ,
Thank you for reaching out to the Microsoft Fabric Community Forum about the issue you are encountering.

If Power BI Embedded is still on R 3.4 but your R scripts use R 4.3 features.They might not run correctly.f you run an R script using features from R 4.3 in Power BI Desktop (with R 4.3 installed) and it works but fails in Power BI Service, then Service might still be on an older version.

If still facing difficulty in resolving the issue, please feel free to reachout.

If this post helps, please give us Kudos and consider Accept it as a solution to help the other members find it more quickly.