Power bi service fail to refresh data (connect to sharepoint folder)

[Anonymous]

hi All, appreciated your help on below issue: 

My Power bi service almost fail to refresh data (connect to sharepoint folder).

Error: 

Processing error: Web.Contents failed to get contents from 'https://xxxx.sharepoint.com/sites/xxx/_api/web/lists/getbyid('737d21e5-2cca-48ac-84b3-7214fd33a8e8')...' (429):

[v-angzheng-msft · Accepted solution]

Hi, @Anonymous 

Please try to update the gateway, the following is a reference may help

https://community.powerbi.com/t5/Service/Power-BI-Online-refresh-error-Sharepoint-429/m-p/1541718

Hope this helps.

Best Regards,
Community Support Team _ Zeon Zheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi @v-angzheng-msft , thanks for your help.

my dataset is froms sharepoint, and no gateway set. 

i tried to change the model relationship from both to single. and data can refresh now,

but takes too long (+30mins).

not sure if any another solution... thanks. 

[v-angzheng-msft]

Thanks for your feedback. Could you please mark your post as Answered since it is working now? It will help the others in the community find the solution easily if they face the same problem with you. Thank you.