Power Bi gateway "not configured correctly"

[Anonymous]

Hi All, 

I'm new to power bi.I tired to connect my report datasource to gateway but it shows as below. 

Gateway status shows as online and connection shows as sucessful.  

I have used the same server name and database name for both power bi desktop and power bi gatway connectionI have removed all data sources from the gatway and readded but didn't work.

Any suggestions ?

Thanks & Regards

[Anonymous · Accepted solution]

I have found out the issue. There were two data sources in my dataset. One onpremise sql server and other one is excel file stored in one drive. 

In Gateway Cluster Settings I have not ticked "Allow user's cloud data sources to refresh thorufh this gatway cluster" option. After ticked it and saved it. I was able to setup the gatway connection. 

[v-cherch-msft]

Hi @Anonymous 

Please check if below posts could help.If it is not your case,you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

https://community.powerbi.com/t5/Service/Enterprise-On-Premise-Gateway-Not-Configured-Correctly/td-p/507694

https://community.powerbi.com/t5/Service/Gateway-not-Configured-Correctly-Workaround-for-SQL-Server-in/td-p/691162

https://community.powerbi.com/t5/Service/gateway-quot-not-configured-correctly-quot/td-p/475932

Regards,