Power BI dataset not refreshing after multiple refresh

[unknown_anony]

hello All,
Could you help me understand why the data in Power BI is not updating despite multiple manual and scheduled refresh attempts?

The data source is SharePoint, and the connections are properly configured. Since the dashboard is authenticated, no gateway connection is required.

This dataset is also linked to Power Automate, where emails are triggered based on incomplete status. However, because the data is not refreshing, the flow is sending incorrect notifications.

Even after refreshing manually several times, the data remains unchanged.

For example, in the screenshot below, the status is marked as "Completed," but Power BI is not reflecting the update.

Kindly advice,
This happened before.

[v-dineshya]

Hi @unknown_anony ,

Thank you for reaching out to the Microsoft Community Forum.

The status should be Completed, but Power BI still shows Incomplete even after multiple refresh attempts.

Please try below things to fix the issue.

1. Sometimes SharePoint lists take time to reflect changes, if edited via Power Automate or external scripts.
Try opening the SharePoint list directly and verifying the status there.

2. Check if query folding is enabled and whether the refresh is pulling the latest data.

3. Please check the column used for status in Power BI is correctly mapped and not filtered or transformed in a way.

4. Even if the refresh shows as successful, Check the refresh history in Power BI Service for any warnings or errors.

5. If you are using Import mode, the data only updates on refresh. If you are using DirectQuery, it should reflect changes instantly.

6. If the flow is triggered before the dataset refresh completes, it may act on stale data. Consider adding a delay or a refresh confirmation step before triggering the flow.

I hope this information helps. Please do let us know if you have any further queries.

Regards,

Dinesh