Power BI Service > Premium Workspace > Get Data to connect with ServiceNow

[mittalpatel130]

Hello..

I have premium capacity configured and created premium workspace. 

Now, in this workspace I want to create reports using ServiceNow connector. 

As soon as I click on Get Data > Services, it switches back to "My Workspace" from premium workspace I have selected.

Any help? 

Thank you

[antonstorozhuk]

Hello @mittalpatel130 

I'm Anton from Alpha Serve.

I’d like to propose and alternative solution for you, you might want to try out our app - Power BI Connector for ServiceNow:

• https://store.servicenow.com/sn_appstore_store.do#!/store/application/87a42573879e0110fb5033773cbb35...
• https://www.alphaservesp.com/products/servicenow/power-bi/

We have a handy User and Admin Guides for your convenience, but feel free to reach out support team at support@alpha-serve.com if you need any assistance.

Thank you.

Regards,

Anton

[v-cherch-msft]

Hi @mittalpatel130 

I would suggest you clear cookies to test.Or test again with other browsers.If it still reproduces,you may submit a support ticket. https://powerbi.microsoft.com/en-us/support/.Here is the troubleshooting about connecting to ServiceNow.

Regards,

Cherie

[mittalpatel130 · Accepted solution]

Instead of Get Data > Services, I used Get Data > Service Content Packs and it worked fine.