Power BI Service error validating credentials on Odata Service (some login other don't)

[scarbajo]

Hello,

We have a problem with credentials on Power BI Service.

PBIX file has multiple Odata connections to a Dynamics NAV Server. All the connections are validated and working.

The OData services are also available on web browser and working.

The problem comes in PBI service,some sources are validating the user and password but others throw an error:

No se pudieron actualizar las credenciales de origen de datos: Credentials are required to connect to the OData source.
(Source at https://XXX:XXX/POWERBI/OData/Company('COMPANYNAME')/PBIExpedientes.)
Identificador de actividad: 1103f560-ead3-c1aa-6700-8e0189b2a6cb
Identificador de la solicitud: 62a8e061-a692-81df-bc35-90ae5afeb62f
Código de estado: 400
Hora: Tue Feb 13 2018 11:24:04 GMT+0100 (Hora estándar romance)
Versión: 13.0.4294.135
URI de clúster: https://wabi-west-europe-redirect.analysis.windows.net

[Anonymous]

Hi @scarbajo,

Does refresh operations work on desktop side? If they not work properly on desktop, I'd like to suggest fix desktop refresh first.

BTW, if you report have multiple data sources, some of credentials will appear the issue which you mentioned.

Current I not found some effective solution to resolve this issue, maybe you can try submit a ticket for further support.

Regards,

Xiaoxin Sheng

[scarbajo]

Hi @Anonymous

Refresh works on PBI Desktop.

I will proceed with a ticket.

Thanks