Power BI Service Script Runtime Error

[KMcN]

Hi,

I'm getting a script error for a number of R visuals that were running fine until yesterday. They still work in desktop but not in service:

Activity ID: 336ad417-ce40-43d1-a6c7-7f91f3340073
Request ID: 6c4d6a2a-c4c3-47f1-8c96-236b7c657f72
Correlation ID: ed9cf0e2-a925-554c-fae1-1135b3e37509
Time: Tue Sep 10 2024 15:48:20 GMT+0100 (British Summer Time)
Service version: 13.0.24209.47
Client version: 2409.2.20860-train
Cluster URI: https://wabi-uk-south-redirect.analysis.windows.net/

It seems to be a similar issue to the one mentioned in this thread from April 2022: R Matrix Visual Script Runtime Error - Microsoft Fabric Community

I'd appreciate your help if possible please. Thank you

[dtatar]

Hi,

Was there any solution to this since then?
I've created a new visual and getting the same, undescriptive error message in Power BI Service (everything works perfectly in Desktop). I just want to know if it's on my side, or if there's a possibility something is broken on the Service side.

Many thanks.

[Anonymous]

Hi  @KMcN , 

This issue has been confirmed as a known issue internally.Please be patient to wait for fixing. If there is any news, I will update it here.

Best Regards,

Wearsky

[mwsmoley]

Hello @KMcN,

Don't have much to contribute but experiencing this issue as well.  We have 4 custom r visuals we created that have been working for about 6 months that we noticed have stopped working.  This is a production enviroment which is now causing us issues as our clients are wondering why they are broken.  Hopefully this resolves it self soon since I have seen no information about power bi service changes in the last release notes.

[GilbertQ]

Hi @KMcN 

There sometimes can be changes in the Power BI Service which can cause things to break.

I would try again tomorrow and if it still fails I would then suggest logging a support ticket?