Power BI Dataset refresh Teradata failure

[Anonymous]

I am getting the below error while the datset based on teradata is scheduled daily. The teradata and gateway are both on-premise and in the same network.

Teradata.Client.Provider.TdException (0x80004005): [.NET Data Provider for Teradata] [100038] Command did not complete within the time specified (timeout).

[Teradata Database] [3110] The transaction was aborted by the user.
[Socket Transport] [115003] The receive operation timed out.

Someone mentioned that by default the connection timeout for Teradata is 30 sec.

My question is where can I see that setting, and can I change it for my Power BI application in the gateway server or is there any other alternative to fix it.

[v-jiascu-msft]

Hi @Anonymous,

It seems the time out setting here is set by the Teradata. Please refer to http://community.teradata.com/t5/Connectivity/Teradata-100038-is-there-a-timeout-parameter/td-p/42492.

Best Regards,

Dale