Power BI Data Gateway Question: if the email address registered for Data gateway is no longer exists

[pennyhoho117]

When we are setting up the Data Gateway, an email address need to be entered for using and registering the data gateway. if correspnding colleague leave the company and the email adress is no longer exists, how would be the gateway or how to change the data gateway email address to another one?

[v-tsaipranay]

Hi @pennyhoho117 ,

Thanks for reaching out to the Microsoft fabric community forum.

I wanted to check if you had the opportunity to review the information provided by @suparnababu8. Please feel free to contact us if you have any further questions. If the response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.

Thank you.

[v-tsaipranay]

Hi @pennyhoho117 ,

Could you please confirm if you have resolved your issue? If so, kindly mark the helpful reply and accept it as the solution. This will assist other community members with similar problems in solving them faster.

Thank you.

[v-tsaipranay]

Hi @pennyhoho117 ,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[suparnababu8]

Hello @pennyhoho117 

Yes you can chnage it from your on-premised data gateway app. go to settings, and select Change account. Enter the new email address you want to associate with the gateway. Please refer this official documentation from Microsoft  - https://learn.microsoft.com/en-us/data-integration/gateway/service-gateway-service-account

Check this accepeted solution - https://community.fabric.microsoft.com/t5/Service/On-premises-data-gateway-email-address/m-p/902284 

It might helps you to solve your problem

Thanks!

[pennyhoho117]

No, i am asking changing the email address of using the gateway, not service account

[suparnababu8 · Accepted solution]

Hello @pennyhoho117 

Pls follow below steps.

Step1: Click on settings of the workspace and click on Manage Connections and Gateways

Step2: Now If you see am the admin of that gateway.

Step3:  Click on ... 3 dots and go to Manage users

Step4: In the mentioned box serach for your email id

Step5: After selecting your email id select Admin and click share option

Step6:  Now if you see Sanotsh is admin for my Gateway.

Step7; Now again pls go to Manage users and remove your left employee id from the settings

Hope you are clear now.

Thanks!

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