Power BI Client JS Unable to Print Report In Edge

[mganji]

Hi Team,

we are using power bi client js report.print() method to print the underlying report content.Code works fine in Chrome. But it does not work  when try to print same page twice or print page 2 after page 1 in Latest Micrsoft Edge Chromium .

It prints for first time and later i have to reload the report to print smae page or any other page in report

powerbi-client v2.7.3. we tried latest power bi client js also

var element = $('#' + containerID)[0];
var report = powerbi.get(element);
report.print();

Regards,

Manoj Kumar G

[mganji]

Below is the root cause i could understand by debugging the code. But couldn't find any fix

Chrome:

1st

Invocation to print()-->Preview apprears -->User Prints-->Response appears

2nd

Invocation to print()-->Preview apprears -->User Prints-->Response appears

Edge

1st

Invocation to print()-->Preview apprears -->User Prints-->Response appears

2nd

Invocation to print()-->Response appears

No preview appears and direct response is captured

Report.prototype.print = function () {
return this.service.hpm.post('/report/print', null, { uid: this.config.uniqueId }, this.iframe.contentWindow)
.then(function (response) {
return response.body;
})
.catch(function (response) {
throw response.body;
});
};

[v-cazheng-msft]

Hi @mganji 

It maybe caused by these reasons in this article Troubleshoot print issues in Microsoft Edge. Can you see the successful response of the Power BI Service server to the request in the console of the Edge browser? If you didn't get correct response, it probably the issue with the Server side. Otherwise, the remaining reasons.

Best Regards

Caiyun Zheng

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