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Error: This feature is not supported. Please make sure you have installed the latest version of the gateway.
This error comes up when cross filtering across visuals. When I select a state in a map, Bar chart shows this error and vice versa.
I have uninstalled the gateway and downloaded the latest version and installed it. Still no luck.
Version under control panel shows 1.13.6037.1
Hi @errorssuck,
I am not able to reproduce your issue.
Based on my research, the above error could occur when the previous gateway is not uninstalled completely. I would recommend you use CCleaner to clean up registry of gateway, manually delete gateway folder under C:\Program Files, then install gateway again and check if the issue still persists.
Thanks,
Lydia Zhang
Hi
I enconter this same issue. Did the fixed mention above and still same error. Do anyone has a new solution?
Thank you
Have you downloaded the latest version of the desktop app, and republished? I don't know if it will help. but can't hurt
Hi MattAllington,
Thanks for your reply. I just tried downloaidng latest version of PBI Desktop and rebuilt the entire report from scratch but still now luck. Here is the detailed error: