Notify users of an App with a custom message

[mmossel]

Hi Power BI community,

In case of issues with Power BI (front-end) we would like to standardize communication. For example, when a known incident is logged, or a report has a known error, or data was not loaded, what are the options for us to communicate to those who have access to a report, on the Power BI Service via the homepage (app.powerbi.com) as well as via an app?

Best regards,

[lbendlin]

How would that work? Would you wait for the users to open the app or a report inside the app, or would you want to send a proactive notification to all app users, regardless if they want that notification or not?

[mmossel]

Thanks for the response @lbendlin. I'd like to learn about a proactive notification. Because while both options are interesting, Guy in a Cube has already done a very helpful video on how to include it in a report .

[lbendlin · Accepted solution]

Use the tenant inventory extracts to harvest the app, workspace or report users as needed. Then use your favorite mass mailing tool to send the communication.

[mmossel]

Hi @lbendlin,

Thanks for the response. Is there no way to do the notification/communication within Power BI Service environment? 

[lbendlin]

Not currently possible. If this is important to you please consider voting for an existing idea or raising a new one at https://ideas.powerbi.com