Not receiving refresh failure notifications

[pp123123]

I have seen many other threads in here saying that they have the same issue but none have been resolved, i dont think i can create a ticket because i dont have fabric, i have added a contact and checked off semantic model owner to receive error notifications yet i do not receive any when the scheduled refresh fails.

Does anyone have an actual solution to this?

[v-sshirivolu]

Hi @pp123123 ,

I would take a moment to thank @Olufemi7 , for actively participating in the community forum and for the solutions you’ve been sharing in the community forum. Your contributions make a real difference.
 

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions

[Olufemi7]

Hello @pp123123, 

This is a known limitation.

Here’s what works:

1. Go to Settings → Refresh → Notifications for the dataset:

   • Check “Send refresh failure notifications to: Semantic model owner”.
   • Add valid email addresses under “These contacts” and save.

2. If using a distribution list, make sure it allows external senders, or Power BI emails will be blocked.

3. If built-in notifications still don’t arrive, create a custom alert using Power Automate + Power BI REST API:

   • Use Get Refresh History API to detect failures.
   • Send email or Teams alerts automatically.

Microsoft Docs:

• Data Refresh in Power BI 
• Troubleshoot refresh issues
  
  

  Extra tip – Power Automate Flow Outline:

  • Trigger: Recurrence (e.g., every hour).
  • Action 1: HTTP GET to /datasets/{datasetId}/refreshes?$top=1 : Datasets - Get Refresh History  
  • Action 2: Filter where status = Failed.
  • Action 3: Send email or Teams message with dataset name and failure details.