Non-gateway exception in Network logs

[Anonymous]

Hi All,

We have noticed some unknown errors in Enterprise On-premise gateway logs, specifically network logs.

The error is "Non-gateway network exception encountered in activity scope: System.ServiceModel.CommunicationObjectAbortedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it has been Aborted."

Though there is no functionality issue but we could see these errors in Network logs very often without any reason. Microsoft couldn't comment on this as they suggested to check with our internal infra team. There is no luck when we did the same. The issue is not reproducible too. Kindly share any pointers which might help in finding the root cause of these errors. Appreciate your help in this regard. Thanks!

Regards,

Abhilash V

[kanga99]

Hi.

I have the same issue.

Can someone help me, please?

[v-xulin-mstf]

Hi @Anonymous,

Based on my reaserch, this is not a issue caused by power bi.

You can refer the related posts, maybe you can get help.

https://social.msdn.microsoft.com/Forums/vstudio/en-US/fc60cd6d-1df9-47ff-90a8-dd8d5de1f080/the-communication-object-cannot-be-used-because-it-is-in-the-faulted-state?forum=wcf

https://stackoverflow.com/questions/2763592/the-communication-object-system-servicemodel-channels-servicechannel-cannot-be

Best Regards,

Link

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi Link,

Thanks for your response. If it is not related to gateway, I am guessing some data source linked to gateway might be causing this error. Any pointers on this?

Thanks!

BR,

Abhilash V

[v-xulin-mstf]

Hi @Anonymous,

Please check Error logs, and check if there is a corresponding error message.

Please refer:

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot

Best Regards,

Link

[Anonymous]

Hi Link,

Thanks for your response again. I have checked with Mircosoft support regarding this matter and it is sorted. 

BR,

Abhilash V

[ag_datav]

Hello.

I have a similar issue.

Can you share the details of the solution that Microsoft provide you?

[v-xulin-mstf]

Hi @Anonymous

Okay, looking forward your good news!

Best Regards,

Link