New workspace experience but classic metrics

[Kosantti]

My organization's admin portal settings has new workspace experience enabled (and workspaces are created in the new way) but I can't see the new usage metrics but the classic ones. Haven't been able to find solution to this and I'm wondering whether someone has encountered similar challenge and fixed it?

[v-janeyg-msft]

Hi, @Kosantti 

Have your problem been solved? If you take the answer of someone, please mark it as the solution to help the other members who have same problems find it more quickly. If not, let me know and I'll try to help you further. Thanks.

Best Regards

Janey Guo

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[ibarrau]

Hi. Please be sure to follow requierements

• You need a Power BI Pro license to run and access the usage metrics data. However, the usage metrics feature captures usage information from all users, regardless of the license they're assigned.
• To access improved usage metrics for a report, the report must reside in a modern workspace and you must have edit access to that report.
• Your Power BI admin must have enabled usage metrics for content creators. Your Power BI admin may have also enabled collecting per-user data in usage metrics. Read about how to enable these options in the admin portal.

If everything is ok, you should be able to follow the process: 

https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-modern-usage-metrics#create--vie...

Hope that helps,

[Kosantti]

All there I have checked and everything should be good but still I have only the classic user metrics available.

[v-janeyg-msft]

Hi, @Kosantti 

Do you mean that this option is not available in the report settings of your workspace?

Dd you turn on this feature?

Best Regards

Janey Guo

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Kosantti]

I can get the classic user metrics to work but not this:

Monitor usage metrics in the new workspace experience (preview) - Power BI | Microsoft Docs

[v-janeyg-msft]

Hi, @Kosantti 

If you solved the problem yourself, you can share it and mark it as solution to help the other members find it more quickly.

Best Regards

Janey Guo

[Kosantti]

Haven't so this remains open.

[v-janeyg-msft]

Hi, @Kosantti 

If so, You need to describe the problem in detail, otherwise we can’t judge.

[Kosantti]

I can get the classic user metrics to work but not this even though we have the new work space experience:

Monitor usage metrics in the new workspace experience (preview) - Power BI | Microsoft Docs

[v-janeyg-msft]

Hi,  @Kosantti 

So I asked you, in the report of your new workspace, is there no such option or it can’t be opened? What’s wrong?

Best Regards

Janey Guo