Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get Fabric Certified for FREE during Fabric Data Days. Don't miss your chance! Request now

Reply
Misha
Helper II
Helper II

New O365 password > Gateway Refuses working...

Hello, I guess this must be really trivial but I can't find a solution, so here 's my question...

 

My PBI-services  links to several databases all stocked on our professional server. Now I ve changed my sso O365-password and my gateway refuses working from now on (invalid connection credentials)

 

Anyone that can help please? Thx!

 

Kind regards, Misha

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi  @Misha ,

The usernames and passwords that you used to sign in to data sources aren't up to date. In Power BI, go to refresh settings for the dataset. In Manage Data Sources, select Edit credentials to update the credentials for the data source.

vyangliumsft_0-1653902439431.png

 

Refer to:

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot#error-unable-to...

https://community.powerbi.com/t5/Power-Query/How-to-correct-invalid-credentials-in-PowerBI-online-Cr...

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Misha
Helper II
Helper II

Tx for your reply Liu Yang. The missing Link was that the TAB 'Datasources' didn't appear. I ve switched the toggle 'tenant adminbistration for gateways' OFF on the "on premise gateway" and the TAB 'Datasouces" dit appear what made it possible to me to change the credentials under Verifications Methods so problem solved.

 

Kind regards, tx fr helping!

Anonymous
Not applicable

Hi  @Misha ,

The usernames and passwords that you used to sign in to data sources aren't up to date. In Power BI, go to refresh settings for the dataset. In Manage Data Sources, select Edit credentials to update the credentials for the data source.

vyangliumsft_0-1653902439431.png

 

Refer to:

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot#error-unable-to...

https://community.powerbi.com/t5/Power-Query/How-to-correct-invalid-credentials-in-PowerBI-online-Cr...

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
November Power BI Update Carousel

Power BI Monthly Update - November 2025

Check out the November 2025 Power BI update to learn about new features.

Fabric Data Days Carousel

Fabric Data Days

Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Solution Authors