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New Custom App Navigation issue

When I refresh a dashboard or report in an app with custom navigation enabled, I notice that

1. the app doesnt load when clicked on the Go to App button.

2. when i click on the app itself from the app workspace, it loads correctly.

3. then when I click browser refresh, the menu it gone. 

Here is an example report


Is this a known issue?

Community Support
Community Support

Hi @gjadal 

When clicking your link, i can only see the following:


When clicking on the "App", it shows i need to be given permission, then it return back to this page.


For your scenario, i wonder if your are the builder of the App or the consumer of this App.

If your are a consumer, you can't make changes to the App and make it reflect on the App.

If your are a builder, please ensure you have updated/republish the App.


Please refer to the following article.

Designing custom navigation for Power BI apps


Best Regards


Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I created a brand new workspace and published a test report.

And published the app. 

Here is the link

The app doesnt open. I can repro it consistently. This definitely looks like a bug. If i turn off navigation feature, it works fine.

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