Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get Fabric Certified for FREE during Fabric Data Days. Don't miss your chance! Request now

Reply
Shelley
Continued Contributor
Continued Contributor

Logging into powerbi.com and internet explorer closes

For two days now, when I am in Internet Explorer version 11, and I go to powerbi.com, click on sign in, and Internet Explorer closes down. It happens every single time. Is anyone else having this issue? Strange that I can open it in Google Chrome, but not Microsoft's own browser.

2 REPLIES 2
dalabera
Frequent Visitor

It keeps happening to me from time to time. We use sharepoint and after opening PowerBI it closes the browser (IE11).

Anonymous
Not applicable

@Shelley,

I have no issues logging into Power BI Service using IE11. In your scenario, clear cache in IE 11 or re-install IE 11, then check if you still get the issue.

Besides, how about you use Edge to sign in Power BI Service?

Regards,
Lydia

Helpful resources

Announcements
November Power BI Update Carousel

Power BI Monthly Update - November 2025

Check out the November 2025 Power BI update to learn about new features.

Fabric Data Days Carousel

Fabric Data Days

Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Solution Authors
Top Kudoed Authors