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Anonymous
Not applicable

Issue with Usage Metrics Report - no data freshness

Hello everyone. 

A couple of months ago I created my first "usage metrics report" on the company's workspace. I did this by clicking on the three dot button next to the report. By default, the 'new version' of this report has been generated.

marinasm_2-1659539740463.png


The issue is, I can't seem to update its data in any way... refresh  got stuck at the moment of the creation of the report (at May 10th) and wasn't updated since then.
Also, there's no dataset related to this report, that is visible in the workspace (for which I'm the creator). I think that's what causing the issue.

 

marinasm_0-1659539538178.png

 

Even stranger, once I switch to the 'old' usage report, things look normal and numbers update daily with no issues. As you see in the print below, the bar chart shows data up to date.

marinasm_1-1659539643089.png

 

Thank you in advance.

 

 

4 REPLIES 4
v-easonf-msft
Community Support
Community Support

Hi, @Anonymous 

Please refer to this document. You may need to update usage metrics report credentials.

Monitor usage metrics in the new modern workspaces (preview) 

 

Best Regards,
Community Support Team _ Eason

gauthamboppana
Solution Specialist
Solution Specialist

@Anonymous  -  I don't think the datset file for the Usage Metrics report is visible to creators or admins. Try creating anew usage metrics rpeort and save a copy. See if it gets updated. Hope this helps !

Did I answer your question? Mark my post as a solution! If not, please feel free to ask me.

Also, I would ❤ Kudos if my solution helped.  It is a token of appreciation!

Thank you very much !

gauthamboppana
Solution Specialist
Solution Specialist

@Anonymous  -  I don't think the datset file for the Usage Metrics report is visible to creators or admins. Try creating anew usage metrics rpeort and save a copy. See if it gets updated. Hope this helps !

Did I answer your question? Mark my post as a solution! If not, please feel free to ask me.

Also, I would ❤ Kudos if my solution helped.  It is a token of appreciation!

Thank you very much !

Anonymous
Not applicable

Hi! I'm sorry, what do you mean by 'create a new usage report'? I can't seem to find a way to delete the existing one.

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