Issue when sharing a report

[Simon_Striegel]

Hi all, 

I get the following error message when trying to share a report with others. Any advice would be much appreciated!

Thanks 

Simon 

Failed to send email to invite users. Please try again later.

Please try again later or contact support. If you contact support, please provide these details.

• Activity ID2807655a-d83b-48db-a52e-fd05844f6d32
• Request IDe54a0b1f-204a-7a47-cccd-ca662eff3322
• Correlation IDc2ed5608-8933-5880-4b4c-0d4abef6bc77
• Status code400
• TimeTue Nov 12 2019 15:19:55 GMT+0100 (Central European Standard Time)
• Service version13.0.11356.183
• Client version1911.1.023

[v-lid-msft]

Hi @Simon_Striegel ,

Please refer to those similar threads and try the solutions of them, We also suggest you to delete the information of IDs that are not nessary in this forum: 

https://community.powerbi.com/t5/Service/ERROR-Failed-to-send-email-to-invite-users-Please-try-again...

https://community.powerbi.com/t5/Service/Trying-to-share-dashboard-but-getting-failed-to-send-e-mail...

https://community.powerbi.com/t5/Service/Share-dashboard-outside-organization-with-premium-license/t...

Best regards,

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[venal]

@Simon_Striegel 

Please refer the below links for pre-requisites.

https://docs.microsoft.com/en-us/power-bi/service-share-dashboards

For external users.

https://docs.microsoft.com/en-us/power-bi/service-admin-azure-ad-b2b

If it is not cause of the issue, please try to re-pro the issue.

Might be an intermittent issue.

If the issue is persists, please let us know.

If this post helps, then please consider Accept it as the solution to help the other members find it more
If this post was helpful may I ask you to mark it as solution and click on thumb symbol?