Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

New Member

Issue in Single Signing ON in Power BI with Servicenow

Dear Concern,

I try to log in my ServiceNow account (on which is Single Sign-On enabled) on Power BI, I am not able to log in my service now account over Power Bi. Every time it shows wrong credentials, But I am able to login with the same account on Service Now, 

Same thing I tried with the Personal Development Instance Service Now, Where I was able to log in.

Can you please suggest a way that how can I login in spite of Single Sign-On.

Community Support
Community Support

Hi @AnkurSwami

Welcome to community!

According to this article

To connect Servicenow you will need:

  • An account that can access with Basic authentication (Single Sign-On is not supported in this version)
  • The account must have rest_service role and read access to incident table


Best Regards


Helpful resources

Microsoft Fabric Learn Together

Microsoft Fabric Learn Together

Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City


Power BI Monthly Update - April 2024

Check out the April 2024 Power BI update to learn about new features.

April Fabric Community Update

Fabric Community Update - April 2024

Find out what's new and trending in the Fabric Community.

Top Solution Authors
Top Kudoed Authors