Invalid connection credentials

[Machzy]

We have cubes built in Visual Studio on our datawarehouse that we connected to Power BI. One of our reports 'Receiving Status' isn't working for some users but it so for admins (me and others). This is the error message that the user is getting:

Something went wrong

Invalid connection credentials

Please try later or contact support. If you contact support, please provide these details

Show technical details

Technical details error:

Invalid connection credentials

Please try again later or contact support. If you contact support, please provide these details.

Uderlying error code: -1055391743

Underlying error message: Either the user, XXX\XXX, does not have access to the 'Receiving_Log' database, or the database does not exist.

Correlation ID: 0eccb640-40a7-7b19-2ba6-eccf0175fd57

DM_ErrorDetailNameCode_UnderlyingHResult: -2146233088

Activity ID: 1859802d-ec72-496e-b6a5-6fef56a20b6d

Time: Thu May 03 2018 11:23:37 MGT-0300 (Atlantic Daylight Time)

Version: 13.0.5093.188

Cluster URI: https://wabi-us-north-central-redirect.analysis.windows.net

We have our reports grouped together with workspaces and the user has access to the workspace and all the reports within it. But this one for some reason isn't working for her.

Thanks for the help.

[Anonymous · Accepted solution]

HI @Machzy,

Based on error message, it seems like your credentials not have permission to access your dataset, I'd like to suggest you double check on your database setting if any changes on it.

In addition, please share more detail content to help us clarify your scenario.(e.g. datasource type, connection mode, snapshots, datasource credentials settings, refresh log, gateway logs...)

Reference link:

Troubleshooting the On-premises data gateway

Regards,

Xiaoxin Sheng

[Anonymous]

@Machzy Are you using Row Level security in the report?

[Machzy]

I don't think so, how can I confirm?

[Anonymous]

Hi!

I'm having the same problem with a SQL server data source.

Any idea?

Thanks!