Invalid Credentials error with Azure Boards Data Source

[tsutaria]

Hello, 

I am getting an error when trying to refresh the dataset that I published for data sources coming from Azure boards> Analytics views.

I can authenticate in power bi desktop to build the report, but once published to Power bi, on the web the subsequent refreshes are failing with invalid credentials. We do have okta set up so I even tried to add a gateway for auth but adding the source to the gateway is not working with the same issue. My credentials are correct as I can log in to Azure DevOps with the same credentials. 

Here is the error I am getting. 

[Anonymous]

Hi  @tsutaria ,

You may try the solution from Community Support Xiaoxin in the following link. Hope it helps.

Solved: Can't "Schedule Refresh" when successfully connect... - Microsoft Power BI Community

Also, there is an existing ICM for this issue(299120999). Per the reply from product group, the failed reason is because the credential has been rejected by the data source. You need to make sure the right credential has been used. If you believe you did enter the right credential, then please contact the owner of this extension ("VSTS") to future debug. 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.