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alderman_crumbl
New Member

Import Custom Visual error

As of today (10-May-2017) I cannot import custom visuals to reports in Power BI online.  I could do this up until yesterday (09-05-2017).  Struggling to find why this error occurs:

"An error occurred while attempting to import visual into this report"

 

Are there any common things I need to check.  I'm not aware of any changes that happened overnight, but if any did occur what should I be aware of/try to find out from local IT?

1 ACCEPTED SOLUTION
opticshrew
Resolver II
Resolver II

Hi there,

 

This issue has occured to me in the past my fix was to re-download the visual and then import it into PowerBi.

 

You may need to do the following:

-Restart PowerBi

-Re-download the visual

-Re-install PowerBi

 

These are just some basic steps however I think it should be fixed by either step 1 or 2.

 

Thanks,

J

View solution in original post

4 REPLIES 4
ChrisB92881
New Member

Resolved! I got this same error for the Timeline Slicer from MS

 

Was failing Version: 2.30.4246.181

 
Success on Version: 2.61.5192.541

 

Enjoy,

ChrisBecker.blog

opticshrew
Resolver II
Resolver II

Hi there,

 

This issue has occured to me in the past my fix was to re-download the visual and then import it into PowerBi.

 

You may need to do the following:

-Restart PowerBi

-Re-download the visual

-Re-install PowerBi

 

These are just some basic steps however I think it should be fixed by either step 1 or 2.

 

Thanks,

J

I did nothing and now it's working again.  Thank you for sending good vibes!

Cheers J

 

I've tried the first 2 already and no luck unfortunately.  Will try again in hope!  

Number 3 isn't quite possible, as I'm accessing it through office 365 portal.  But I'll log a call with our IT to see if there is anything they can suggest.

 

Thanks for the tips!

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