Solved: Import Custom Visual error

alderman_crumbl · ‎05-10-2017

As of today (10-May-2017) I cannot import custom visuals to reports in Power BI online. I could do this up until yesterday (09-05-2017). Struggling to find why this error occurs:

"An error occurred while attempting to import visual into this report"

Are there any common things I need to check. I'm not aware of any changes that happened overnight, but if any did occur what should I be aware of/try to find out from local IT?

opticshrew · ‎05-10-2017

Hi there,

This issue has occured to me in the past my fix was to re-download the visual and then import it into PowerBi.

You may need to do the following:

-Restart PowerBi

-Re-download the visual

-Re-install PowerBi

These are just some basic steps however I think it should be fixed by either step 1 or 2.

Thanks,

J

View solution in original post

ChrisB92881 · ‎09-21-2018

Resolved! I got this same error for the Timeline Slicer from MS

Was failing Version: 2.30.4246.181

Success on Version: 2.61.5192.541

Enjoy,

ChrisBecker.blog

opticshrew · ‎05-10-2017

Hi there,

This issue has occured to me in the past my fix was to re-download the visual and then import it into PowerBi.

You may need to do the following:

-Restart PowerBi

-Re-download the visual

-Re-install PowerBi

These are just some basic steps however I think it should be fixed by either step 1 or 2.

Thanks,

J

alderman_crumbl · ‎05-10-2017

I did nothing and now it's working again. Thank you for sending good vibes!

alderman_crumbl · ‎05-10-2017

Cheers J

I've tried the first 2 already and no luck unfortunately. Will try again in hope!

Number 3 isn't quite possible, as I'm accessing it through office 365 portal. But I'll log a call with our IT to see if there is anything they can suggest.

Thanks for the tips!