Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Data Days is here! Join us now for 60+ days of learning, challenges, and connection. Learn more

Reply
alderman_crumbl
New Member

Import Custom Visual error

As of today (10-May-2017) I cannot import custom visuals to reports in Power BI online.  I could do this up until yesterday (09-05-2017).  Struggling to find why this error occurs:

"An error occurred while attempting to import visual into this report"

 

Are there any common things I need to check.  I'm not aware of any changes that happened overnight, but if any did occur what should I be aware of/try to find out from local IT?

1 ACCEPTED SOLUTION
opticshrew
Resolver II
Resolver II

Hi there,

 

This issue has occured to me in the past my fix was to re-download the visual and then import it into PowerBi.

 

You may need to do the following:

-Restart PowerBi

-Re-download the visual

-Re-install PowerBi

 

These are just some basic steps however I think it should be fixed by either step 1 or 2.

 

Thanks,

J

View solution in original post

4 REPLIES 4
ChrisB92881
New Member

Resolved! I got this same error for the Timeline Slicer from MS

 

Was failing Version: 2.30.4246.181

 
Success on Version: 2.61.5192.541

 

Enjoy,

ChrisBecker.blog

opticshrew
Resolver II
Resolver II

Hi there,

 

This issue has occured to me in the past my fix was to re-download the visual and then import it into PowerBi.

 

You may need to do the following:

-Restart PowerBi

-Re-download the visual

-Re-install PowerBi

 

These are just some basic steps however I think it should be fixed by either step 1 or 2.

 

Thanks,

J

I did nothing and now it's working again.  Thank you for sending good vibes!

Cheers J

 

I've tried the first 2 already and no luck unfortunately.  Will try again in hope!  

Number 3 isn't quite possible, as I'm accessing it through office 365 portal.  But I'll log a call with our IT to see if there is anything they can suggest.

 

Thanks for the tips!

Helpful resources

Announcements
Fabric Data Days is here Carousel

Fabric Data Days 2026

Don't miss out on Data Days, June 15 through August 7. Learn Fabric, Power BI, SQL, AI and more.

May Power BI Update Carousel

Power BI Monthly Update - May 2026

Check out the May 2026 Power BI update to learn about new features.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.