Icon Map slicer behavior different in Service than in Desktop

[kstiegler]

Hello-

I am using the latest version of the custom visual Icon Map by Altius (downloaded from here: https://www.icon-map.com/index.html) with a simple slicer. The Slicer has "Single select" off, "Multi-select with CTRL" on, and "Show 'Select all' option" on, and the default view on my report is for all items to be selected. In Power BI Desktop, de-selecting an item on the slicer will filter Icon Map to remove the corresponding items from the visual; however, doing the same thing when viewing the published report Power BI online/service, Icon Map does not remove the corresponding items. This doesn't seem like the intended behavior, but I'm curious if anyone else has run into this issue.

[kstiegler]

After some more testing, it does work as expected, though the load time is significantly slower on Service than Desktop. 

[v-cazheng-msft · Accepted solution]

Hi @kstiegler 

I've done test with the lasted Power BI Desktop(2021 3), the Slicer and Icon Map work well in Desktop and Service. In Service, corresponding item will be removed from the Icon Map when de-selecting an item in Slicer.

What is the version number of your Power BI Desktop? Have you ever turn off the interactions between these visuals? 

If you are not using the lasted version of Desktop, you can update it and many problems can be solved by update.

Best Regards

Caiyun Zheng

Is that the answer you're looking for? If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.