How to solve this specific Script runtime error for R script on the Power BI Service?

[Anonymous]

I am getting the following Script Runtime Error after publishing my Power BI Report on the Power BI Service:

Attaching package: 'zoo'The following objects are masked from 'package:base':as.Date, as.Date.numeric
Attaching package: 'dplyr'The following objects are masked from 'package:plyr':arrange, count, desc, failwith, id, mutate, rename, summarise,summarize
The following objects are masked from 'package:stats':filter, lag
The following objects are masked from 'package:base':intersect, setdiff, setequal, union
Error in file(file, "rt") : cannot open the connection
In addition: Warning message:In file(file, "rt") :InternetOpenUrl failed: 'The server name or address could not be resolved'Please try again later or contact support. If you contact support, please provide these details.Show technical details
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My dataset (csv file) comes from my github repository.

In Power BI Desktop (on my local machine), everything works perfectly and data is retrieved without any issues and the script runs fine.

What could be wrong?

[Greg_Deckler]

@Anonymous - First think I would do is to verify that your R packages (version) are supported by the Service:

https://docs.microsoft.com/en-us/power-bi/connect-data/service-r-packages-support

[Anonymous]

Thanks Greg. I did that and all the 5 packages used are indeed supported.

[v-deddai1-msft]

Hi @Anonymous ,

For this kind of unknown error that we cannot reproduce, create a support ticket is recommended.If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Best Regards,

Dedmon Dai