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Anonymous
Not applicable

How can users access Dashboards/Reports when signing in. (Not trolling)

Yes this might sounds weird, but new users when they sign into powerbi are getting lost as to WHERE ARE THE REPORTS?  I have attached a screenshot of what they see when they log in:   Right now they get stuck since technically they should be able to see the menu on the LEFT hand of the screen.  

What is weird is if you scroll your mouse over to that red circle call out on the screenshot, and click, the menu then appears.

 

Is this a bug? Or is this something on their local machines that is calling it?  I have made them try it on FireFox and IE and both still show no menu. 

PowerBI Lost Menu.png

5 REPLIES 5
Greg_Deckler
Community Champion
Community Champion

I have seen this as well, the new user sign-up experience when you share out a dashboard with them is, in all honestly, a tad bit horrific for exactly the reason you specify. I generally send them a direct link to the report/dashboard so they sign-up for it, close the window and click on the link I send them. Boo.



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Anonymous
Not applicable

For me though, it is just not when a user initially signs on, it is every time they are accessing powerbi.com, it directs them to that Get Data page.  When I sign in, it directs me to my main dashboard though...

 

As you stated, it just currently looks bad when I try to get a non-it person into the system and tell them to just click on this blank space on the upper left hand corner. It is like I am digging a hole before I even get to show them the awesome reports. 

Yeah, I believe it is because they are not seen as having any datasets so Power BI tries to be "helpful" and direct them to getting data, except that, generally, when software tries to be overly "helpful" it ends up not being helpful at all. Such is the case here.



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Anonymous
Not applicable

AAhhhh I bet you that is exactly what it is.  Right now they only have shared content packs.   I will have to see if adding a fake dataset will allow it for them to see the menu when they login. 

Cool, let me know!



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