Header icons not all showing in published weblink

[agalbraith]

My colleague and I decided we needed to turn off at least some of the header icons like filter and data drilling that were unnecessary for our readers to see on our dashboards. So we did this in BI desktop and all we left were Pin, Focus mode, and More options ON. Well once saved, published, and refreshed online the only icon showing up is Focus mode in the final product we would embed to our website. I see the header icons all correctly in the edit screen and even the reader view but not the final product. What gives??? This is happening to two different reports each of us uploaded to our separate online accounts. How are we supposed to fix this? I checked the settings on the web for the report too and they are identical..

[v-zhangti]

Hi, @agalbraith 

This may be related to how reports published to the web are refreshed. 

After you create your Publish to web embed code and share it, the report updates with any changes you make. The embed code link is immediately active. Anyone who opens the link can view it. The data is cached for one hour from the time it is retrieved. 

The data is cached for one hour from the time it is retrieved. If you update the report definition (for example, if you change its View mode) or refresh the report data, it can take some time before changes are reflected in the version of the report that your users view. When a data refresh occurs for an import data model, the service clears the cached data and retrieves new data. In most cases, the data is updated nearly simultaneous with the import of the data. However, for reports with many distinct queries, it may take some time to update. Since each element and data value is cached independently, when a data update occurs, a user may see a mix of current and previous values. 

Publish to web from Power BI - Power BI | Microsoft Learn

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[agalbraith]

Hi. No, it's definitely not that, as we did this two days ago and it still remains the same, the pin and more options are just missing. Is this for some reason a limitation of a published link, a setting issue, or the difference between a free and paid account?