Getting Refresh Error

[dakhatra]

Need assistance to troubleshoot as I am not able to refresh my PBI reporting dashboard, getting this error:

Data source error: Data Format. Error: We couldn't convert to Number. <c-con>available. “Ethernet doesn’t have a valid IP configuration”". </c-con>; We couldn't convert to Number. The exception was raised by the I Data Reader interface. Please review the error message and provider documentation for further information and corrective action. Table: Incidents.
Cluster URI: DF-MSIT-SCUS-redirect.analysis.windows.net
Activity ID: 3351faba-3cdf-4882-816c-ffcc8db9b209
Request ID: 534704bb-f59b-410c-bdf9-3c4236ca3106
Time: 2022-11-06 05:23:57Z

[v-yueyunzh-msft]

Hi , @dakhatra 

Based on the detailed error information you provided, I can find the relevant error in the background database:

The exception was raised by the IDataReader interface. Please review the error message and provider documentation for further information and corrective action.

In conjunction with the error you reported above in the Power BI refresh history UI, I think this error is "Data Format. Error: We couldn't convert to Number" is the corresponding real error message, if it is convenient you need to download the source pbix file of the report to check whether there are any error fields, calculated columns, tables or incorrect data conversion steps in Power Query' cause this error: "We couldn't convert to Number", It usually occurs when you try to use a field that is not a numeric type for data operations or to convert to a numeric type.

Best Regards,

Aniya Zhang

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[Greg_Deckler]

@dakhatra You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".