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jakubpetr
Frequent Visitor

Gateway authentication timeout

I installed On-premise datagateway but I authentication fails after a long time. (probably timeout) 

 

Where I am stuck: https://i.imgur.com/4Sb3cAu.png

 

I tried to:

- restart the gateway

- allow every inbound and outbound connection to Microsoft.PowerBI.EnterpriseGateway.exe and EnterpriseGatewayConfigurator.exe

 

 

 

Server stack trace:
v System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
v System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
v System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
v System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
v System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
v System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
v System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
v Microsoft.PowerBI.DataMovement.Pipeline.ConfigurationContracts.IGatewayConfigurationService.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request, Boolean copyKeyAsLegacy, Int32 maxRetries)
v Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request, Boolean copyKeyAsLegacy, Int32 maxRetries)
--- Konec trasování zásobníku pro vnitřní výjimku ---
v Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request, Boolean copyKeyAsLegacy, Int32 maxRetries)
v Microsoft.PowerBI.DataMovement.GatewayCommon.DmtsGatewayCreation.UpdateGatewayConfiguration(CreateGatewayResponse createResponse, SecureString recoveryKey, String salt, SecureString legacyRecoveryKey, String legacySalt, Uri backendUri, String containerName, Boolean copyKeyAsLegacy, Int32 maxRetries)
--- Konec trasování zásobníku pro vnitřní výjimku ---
v Microsoft.PowerBI.DataMovement.GatewayCommon.DmtsGatewayCreation.UpdateGatewayConfiguration(CreateGatewayResponse createResponse, SecureString recoveryKey, String salt, SecureString legacyRecoveryKey, String legacySalt, Uri backendUri, String containerName, Boolean copyKeyAsLegacy, Int32 maxRetries)
v Microsoft.PowerBI.DataMovement.GatewayCommon.DmtsGatewayCreation.CreateClusterGateway(String gatewayName, SecureString recoveryKey, String salt, SecureString legacyRecoveryKey, String legacySalt, Uri dmtsBackendUri, Guid anchorGatewayObjectId)
v Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.WizardRestoreViewModel.RestoreClusterGateway(SecureString recoveryKeyBox, SecureString newRecoveryKeyBox, SecureString confirmRecoveryKeyBox, SecureString legacyRecoveryKeyBox, Uri dmtsBackend)
v Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.WizardRestoreViewModel.DoOk(Object param)
v Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardViewModelBase.DoOkWorker(Object param)
v Microsoft.PowerBI.DataMovement.GatewayUiCommon.RelayCommand.<>c__DisplayClass19_0.<Execute>b__0()
EnterpriseGatewayConfigurator.exe Information: 0 : Update checks
EnterpriseGatewayConfigurator.exe Information: 0 : Create web request for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Error: 0 : System.AggregateException: Došlo k jedné nebo více chybám.
v Microsoft.PowerBI.DataMovement.GatewayCommon.Checks.CheckManager.<RunChecks>d__5.MoveNext()
--- Konec trasování zásobníku pro vnitřní výjimku ---
 (Inner Exception #0) System.TimeoutException: Časový limit operace vypršel.
v Microsoft.PowerBI.DataMovement.GatewayCommon.Checks.CheckManager.<RunChecks>d__5.MoveNext()

 

 

1 REPLY 1
GilbertQ
Super User
Super User

Hi there

I would chat to your Office 365/Azure Active Directory Admin to see if there are any company policies blocking you from logging into the Power BI Service?




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







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