Gateway_MashupDataAccessError in Data Gateway Refresh

[mkubik]

We have a report that we're trying to refresh using a Enterprise data gateway.  

Our gateway is accessing 2 network files and 4 Azure SQL DWH tables.  Table record count: EKPO (2,805,435 rows), EKKO (276,820 rows), EBAN (489,435 rows), then EINE (76303).

Error we see:

Something went wrong

There was an error when processing the data in the dataset.

Please try again later or contact support. If you contact support, please provide these details.

Data source error: {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: RFQ Creation Date.

Cluster URI: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net

Activity ID: 699bedcb-b8a0-4f36-8916-0f2f60b3e169

Request ID: b295cb79-20b9-a7fc-1e91-f1bde7fdf7f6

Time: 2020-04-01 13:26:41Z

We don't have any issues refreshing in PBI desktop.

Thanks.

[Dinsha]

Hi @mkubik

I have faced similar error while refreshing and solved now.

1. Maybe be because of gateway updation (reinstall the gateway) 

2. check the database, accidently you have deleted any tables or not which you have used or refered in your dashboard. (For me there was no error shown in the dashboard but while refershing in the app.powerbi am getting this error refering to that table 

Data source error{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details" .............."exceptionCulprit":1}}} Table: The_table_name_that_i_have_deleted_from_db )

I have deleted that table from the dashboard and republished with the changes, now refresh works fine.

Also for me gateway was "online" means gateway is fine i guess (error was still there) thats why i checked my db.

app.powerbi > settings > manage connections and gateways > on premise data gateway > click on that icon > online/offline

Hope this helps.

Thank you 😊

[v-kelly-msft]

Hi @mkubik ，

Is your issue solved?

Best Regards,
Kelly

Did I answer your question? Mark my post as a solution!

[adciudad]

Lo solucionaron?

[v-kelly-msft]

Hi @mkubik ,

Clear the data source in power bi ,then re-configure it.Below are the references.

https://www.biinsight.com/azure-sql-data-warehouse-and-power-bi/

https://docs.microsoft.com/en-us/power-bi/service-gateway-data-sources

Best Regards,
Kelly

Did I answer your question? Mark my post as a solution!

[Greg_Deckler]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".