Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
newpbiuser01
Helper V
Helper V

Gateway Mashup Error When Combining File from SharePoint with a File on Network Folder

Hello,

 

I have a report that was connected to an Excel file on a SharePoint site. The file refreshes just fine on a regular basis. I now have an additional file (csv) that I appeneded to this file - which is stored on a network folder. I append these two and refresh the data in Desktop without any issues. When I try to do that in Power BI Service - I get the Pipeline Gateway Mashup Data Access Error.

newpbiuser01_0-1723831902022.png

When I remove the newly added csv file, the report refreshes without any issues in Service. What am I doing wrong? The table that's throwing an error here is the appended table with both the files. I have not made any changes to the SharePoint file or the query (the file names etc are all the same). I've checked the sensitivity labels and it's set to Organizational for both. 

 

Why is the refresh failing in Power BI Service and not in Power BI Desktop?

 

I'd really appreciate any help!

1 REPLY 1
lbendlin
Super User
Super User

I got bad news for you.  When you are attempting to merge/append a cloud data source with an on-premise data source then you need to create a gateway connection for the cloud data source (yes, crazy, I know). It gets even worse. Once you connect to the cloud source via gateway you will never ever be able to revert, even if you subsequently remove the on-prem data source.

 

Put your CSV file on the same sharepoint.

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.