Why can't I select the connection associated with the gateway cluster?

[christianunr]

I have a Power BI Semantic Model that I am trying to hook up to a data gateway but having some issues. A data gateway cluster and connection have been created already but I am unable to select the connection associated with the data gateway.

Here is a screenshot of the available connections:

The EDM_FacilitiesServices connection is present and shows that it's tied to the "*** Enterprise Gateway"

However, once I go into the settings of the Semantic Model so tie it to the gateway, that connection is not showing up and the only option is to create a new one:

 

[Greg_Deckler]

@christianunr Are you using the Christian or PBI_PRD account when doing this?

[christianunr]

Christian

[Greg_Deckler]

@christianunr Well, first confirm that the connection in the Service is identical to the one used in Desktop in terms of server name, instance name if present, etc. If all of that checks out, you can try to remove the credentials in Desktop ( File | Options and settings | Data source settings and then republish.