Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
Anonymous
Not applicable

Gateway Cluster servers are not working

Hi Team,

 

Regarding Gateway cluster i have few questions could you please help me on some possible solutions.

 

Questions:

 

1.Gateway cluster contains two servers i.e Primary and secondary due to some techinical issue suddenly the primary server corrupt( what is the solution for such situaions?).

2.And wrost case if Secondary also corrupt (what is the solution for such situaions?)

Regards,

Ramana

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @Anonymous ,

  1. suddenly the primary server corrupt:

    A cluster lets gateway admins avoid having a single point of failure for on-premises data access. If the primary gateway is unavailable, data requests are routed to the second gateway that you add, and so on.

    Because you can install only one standard gateway on a computer, you must install each additional gateway in the cluster on a different computer. This requirement makes sense because you want redundancy in the cluster.

  2. suddenly the primary server corrupt:                                                                                                                         If both gateways are not working properly, then an error will be reported for refresh, etc.

More details: Install an on-premises data gateway | Microsoft Learn

 

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Anonymous
Not applicable

Hi @Anonymous ,

  1. suddenly the primary server corrupt:

    A cluster lets gateway admins avoid having a single point of failure for on-premises data access. If the primary gateway is unavailable, data requests are routed to the second gateway that you add, and so on.

    Because you can install only one standard gateway on a computer, you must install each additional gateway in the cluster on a different computer. This requirement makes sense because you want redundancy in the cluster.

  2. suddenly the primary server corrupt:                                                                                                                         If both gateways are not working properly, then an error will be reported for refresh, etc.

More details: Install an on-premises data gateway | Microsoft Learn

 

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.