Free Trial ended - How do I merge my existing Workspaces to my PowerBI Pro license?

[apierce0115]

Good morning! I was given a PowerBi Pro license during my "Free Trial" and have two dashboards I've created during my free trial. When I log out and back in, it doesn't show that I'm a Licensed user, but rather that my Free Trial ended. I'm not sure how to access my licensed account, nor how to migrate my workspaces to my licensed account. Can anyone assist??

[v-saisrao-msft]

Hi @apierce0115,

Checking in to see if your issue has been resolved. let us know if you still need any assistance.

Thank you.

[v-saisrao-msft]

Hi @apierce0115,

Have you had a chance to review the solution we shared by @tayloramy @Poojara_D12 ? If the issue persists, feel free to reply so we can help further.

Thank you.

[Poojara_D12]

Hi @apierce0115 

What you are experiencing usually happens when the account used for your Power BI Pro license is different from the account you used during your free trial. Power BI ties workspaces, dashboards, and reports to the specific account under which they were created, so logging in with a different account—even if licensed—will not automatically show your previous trial content. To access your licensed account, ensure you are signing in with the same email or organizational account that has the Pro license assigned. If your dashboards were created under a different account (the trial account), you have a few options to migrate your work: you can download the PBIX files from the trial account (if still accessible) and then re-publish them to workspaces in your licensed account, or you can add your licensed account as an admin or member to the trial workspaces and then transfer ownership. Note that Power BI does not automatically merge content between accounts, so migration requires manual transfer or download/publish steps. Once your licensed account owns the workspaces and reports, you will be able to fully use Pro features without seeing the trial expired message.

[tayloramy]

@apierce0115, 
When you log into Fabric, and click your profile in the top right, what do you see as your license type? 

 If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
Proud to be a Fabric Community member 

[apierce0115]

I don't know how to log into Fabric, but on my PowerBI account here is what I see: it shows "Free account" but the workspace settings showed "Pro"...

[tayloramy]

Hi @apierce0115, 

Yes, that makes sense. You do not have a pro license, which is required. 

A workspace being "Pro" means it works for users with a pro license, but every user interacting with it needs to have a pro license. 

You will need to get a pro license assigned to your account. 

If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
Proud to be a Fabric Community member 

[apierce0115 · Accepted solution]

I was able to contact our IT and they have now granted my account with Pro, along with my manager, so I believe I'm all set. Thank you for your help on this! It can be a little daunting. 

[tayloramy]

Hi @apierce0115, 

I wanted to check in and see if you still needed help with anything? 
If not, could you please mark a post as the solution to close off this thread and help any other community members find the solution in the future? 

If you found this helpful, consider giving some Kudos. If I answered your question or solved your problem, please mark this as the solution.

[tayloramy]

@apierce0115 No problem, happy to help. Licensing can be fun in Fabric, and Azure as a whole. 

If you are satisified with the state of this thread, please mark a post as the solution so other forum members can easily find the answer. I also appreciate Kudos if anything I said was helpful for you. 

If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
Proud to be a Fabric Community member 

[apierce0115]

To make sure I understand, when I went to Workspace settings, under "License info" it shows "Pro"; however, when I select the dashboard I want to share, I get the following pop-up (see below). Does this mean I have a Pro license, and these dashboards are part of this license (even though it says to "Upgrade to a paid Power BI license")? Or are these not tied to my Pro license and I need to do something else? Also, in order to share with a non-licensed user, you're saying I need a Premium license, correct?

[tayloramy]

Hi @apierce0115, 
A lot of features such as sharing reports to users without a pro license, and creating fabric items require either a premium capacity (which is what the trial gave you) or a premium per user license. 

You can go to workspace settings and select the license type of Pro as long as you don't have any Fabric items.  

I'd also recommend downloading the reports so you have a backup. 

If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
Proud to be a Fabric Community member