False Refresh Notifications?

[Aron_Moore]

Had an oddity occur today.

A user who is no longer with our company received an email alert that the OneDrive refresh has been disabled. The email went to her last manager. The manager is asking me what happened.

1. Who is the me in "send refresh notification failure to me"? I am the one who set up the dataset and gateway but did not receive the alert. I have received alerts from other datasets.
2. Can we set others up to receive the alerts? How is that managed?
3. I checked the refresh settings on the dataset and OneDrive refresh was still active. Checked the source on OneDrive and it was still there. Any other places I should check?

Thanks for the help!

[Anonymous]

HI @Aron_Moore,

#1. Current only the author can receive the refresh notice.

#2. I haven't found any function to setting the alert email, perhaps you can submit an idea about this requirement.

#3. The onedrive refresh seems works on excel workbooks who host in sharepoint/onedrive. For these files, onedrive will manage refresh of these files.

Reference:

Data alerts in Power BI service

Regards,

Xiaoxin Sheng

[Aron_Moore]

I may have the reason, but not a solution.

I think she had copied the report to her own OneDrive separate from the workspace. Now that her accounts are being turned off, refresh is failing.

I believe after a few refresh attempts the option turns off. Not sure how to double-check my theory. Time will tell.