Export Report to PowerPoint Recurring Issue

[Anonymous]

Hi All,

The export to PowerPoint (PPT) is not working. For deliverables, I have to refresh my report, which is under 30 tabs, export to PPT, and deliver to a team when requested. 

For weeks now, the export to PPT process has either taken hours (no exaggeration) or not completed at all. This has been a recurring issue and has inconvenienced the team and required us to manually screenshot the PPT and embed those into the deck for our deliverable. Other team members have run into a similar issue on their app.powerbi.com interface, so we are seeking a permanent solution.

Does anyone have any ideas for troubleshooting this issue? Again, the report is under the 30 tab limit and used to work swiftly (exported in 5 - 10 minutes about a month ago) but has not worked for 3 weeks straight now. 

Thank you! 

[v-easonf-msft]

Hi , @Anonymous 

Sorry I can't fix it on my side currently, please kindly raise it to the support team for better advice, thanks a lot!
https://powerbi.microsoft.com/en-us/support/ 

In addition,  you can refer to this post for more  related solution.

https://community.powerbi.com/t5/Service/Power-Bi-Report-export-to-PowerPoint-way-too-slow/m-p/895137#M84444

Best Regards,
Community Support Team _ Eason