Errors when trying to publish to Workspace

[cverster]

We get the following error when trying to publish reports to one of our workspaces:

When we try to follow an alternative approach and upload a .pbix file in the workspace itself, we get this error:

This has been ongoing for two days and we don't even know where to start debugging. We can upload to other workspaces, but specifically need to upload to the one in question. Any ideas as to how to approach resolving this?

[v-luwang-msft]

Hi @cverster ,

Has your problem been solved, if so, please consider Accept a correct reply as the solution or share your own solution to help others find it.

Best Regards
Lucien

[cverster]

Thanks Lucien, I'll try this.

[v-luwang-msft]

Hi @cverster ,

Pls test the below steps:

1 - Open the report(s) in PBI Desktop and clear the cache (file...options and settings... options)

2 - Refresh the data in the desktop and save.

3 - Open PBI Online and remove the associated dataset(s). Note - you'll need to remove the reports from any content packs before you can remove the reports and data from the online service. Also you might want to make a note of the (failed) refresh schedule you had before doing this so you can recreate it exactly.

4 - Hop back to PBI Desktop and publish the report from PBI Desktop to Online

5 - Hop back to PBI Online and set the refresh schedule back up

6 - Add the reports back into any apps or content packs.

refer:

https://community.powerbi.com/t5/Service/Refresh-Failed-Internal-Service-Error/m-p/381780 

Please refer to the following link, hope it can help you.

https://community.powerbi.com/t5/Report-Server/500-Internal-server-error-appears-after-the-publishin...

https://community.powerbi.com/t5/Service/Error-500-when-publishing/m-p/2142423#M142421 

Did I answer your question? Mark my post as a solution!

Best Regards

Lucien