Error on creating SHarePoint connection on On premis gateway

[Anonymous]

Hi! I am trying to create a new SharePoint connection on my On-Premise gateway buy everytime end up getting an error. I dont ahve PowerBI premium but I am a Pro user. I get the the access Forbidden error message all teh time. Could you please help me understanding what can be the reson for same.

[v-lid-msft · Accepted solution]

Hi @Anonymous ,

Does this issue have been resolved?Could you please provide more details about it If it still not be resolved? Please don't contain any Confidential Information or Real data in your reply.

Best regards,

[v-lid-msft]

Hi @Anonymous ,

What is the mode of your on-premises data gateway, standard mode or personal mode?

For On-Premises Data Gateway (Standard Mode), please check if the data source you added under "Manage Gateway" has the valid credential with microsoft authentic method? (please do not use "Skip Test")

For On-Premises Data Gateway (Personal Mode), please check if the credential you configured in the setting of dataset is valid.

If you can refresh this dataset successfully in Power BI Desktop, please try to configure a same credential in Power BI Service. BTW, if your dataset does not contain an on-premises data source (Such as there is only online sharepoint data source indise), we do not need to configure gateway for it.

Best regards,