Error fetching data

[Jyaul1122]

Hello ,

Anyone can help on below error, got on Power BI Service.

Underlying Error: QueryUserError
Activity ID: 085efe46-c831-4e83-928b-90a36f43d53a
Correlation ID: e0f6bab9-09a8-76cd-8df0-8acf91eda8c4
Request ID: d5045d2b-c19f-4ac6-a5fb-8731e442357a
Time: Thu Oct 23 2025 10:47:36 GMT+0300 (Arabian Standard Time)
Service version: 13.0.26909.26
Client version: 2510.2.26366-train
Cluster URI: https://wabi-west-europe-b-primary-redirect.analysis.windows.net/

[v-priyankata]

Hi @Jyaul1122 

Thank you for reaching out to the Microsoft Fabric Forum Community.

@rohit1991 Thanks for the inputs. 

User inputs are very useful. If you are still experiencing the same issue, If that is the case then please reach out to support team to find out the root cause of the issue
we regret the inconvenience caused Kindly raise a support ticker here How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn.

Thanks.

[v-priyankata]

Hi @Jyaul1122 
I hope you’ve submitted the support ticket. Once you receive a solution, please share it here so it can help others facing the same issue. If you have any further questions, feel free to reach out to the community.

Thanks.

[rohit1991]

Hi @Jyaul1122 

This error means Power BI Service couldn’t fetch data for the visual - usually due to a problem with the dataset connection or query.

Could you please try below steps: 

1. Check refresh history >> make sure the last refresh succeeded.

2. Re-enter credentials in Dataset >> Data Source Credentials.

3. Verify gateway >> it must be online and mapped correctly.

4. Refresh the dataset manually, then reload the report.

If still fail then try below steps: 

1. Open the report in Power BI Desktop.

   • If it also fails there >> fix the dataset or query.

   • If it works >> republish the report (may fix a corrupted visual).

2. Confirm relationships and table names haven’t changed.

3. Double-check gateway permissions for the service account.

4. If nothing works, raise a Microsoft support ticket with the Activity ID, Correlation ID, and Request ID from the error - they can trace the exact backend issue.

[Naryan]

If your report is connected to a Power BI semantic model it could be that you have to re-enter your credentials.
To do this open your Report in Power BI Desktop go to File -> Options and settings -> Data source settings.
There you can select your semantic model connection. Clear Permissions and then under Edit Permissions reenter your Credentials and Privacy Level.

[Jyaul1122]

@rohit1991 

I tried all of the possibility, still having same issue.