Join us at FabCon Atlanta from March 16 - 20, 2026, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.
Register now!The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more
I had a user report the following error popping up on Power BI service despte the fact that it worked for me on the service.
ANSWER: She cleared her cache and it began working.
Thanks,
Hi @ttinsley,
I can't reproduce your issue, can you share some detail contents of operations steps?
It seems like your report has modified after shared the dashboard, right?
If this is a case, it may cause the issue. You can ask users to clear the cache file or re-share the newest version to them to solve the issue.
Regards,
Xiaoxin Sheng
The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!
Check out the November 2025 Power BI update to learn about new features.